FAQs
Everything you need to know.
The product
Life Letters is a premium personalised gift box containing six deeply personal letters, written in your voice and shaped by your memories, designed to be opened by your child at six key moments in their life.
The letters are written from you to your child. Every word, every memory, every sentiment comes from your answers to our personalisation questionnaire. The letters could only ever have come from you.
Their 18th birthday, when they leave home, on their wedding day, when they lose someone they love, their 30th birthday, and when they become a parent themselves.
Each letter is between 300 and 500 words.
Yes. Life Letters is suitable for children of any age, from newborn to 17 years old.
Yes. This is one of the most thoughtful baby shower or newborn gifts you can give. The personalisation quiz is completed by the parent after they receive the gift.
Personalisation
After purchase you'll receive a link to our 40-question personalisation questionnaire. You share your memories, your hopes and your advice. We use your answers to craft six letters that are entirely unique to your family.
Around 15 to 20 minutes. We'd recommend setting aside some quiet time to complete it. The more you put in, the more personal the letters will be.
Yes. Your letters arrive unsealed so you can read each one before you seal the envelope yourself. The gift box is yours to prepare in your own time, in your own way.
Ordering and delivery
We aim to deliver within 14 days of completing your personalisation questionnaire. You'll receive your order confirmation and questionnaire link immediately after purchase.
Yes we deliver to most countries worldwide, completely free. We aim to deliver within 14 days of completing your personalisation questionnaire.
Absolutely. Simply enter the recipient's delivery address at checkout. If you'd prefer to present it in person, we also offer a physical gift card option or a digital gift code you can send by email
The box and contents
Six letters printed on premium cream acid-free paper, six cream envelopes each named with its milestone, an A5 welcome card, a handwritten note from us, cream tissue paper lining, and a foil-printed magnetic gift box.
The letters arrive unsealed so you can read them first. You seal each envelope yourself when you're ready.
Yes. The magnetic gift box is presentation ready and requires no additional wrapping.
The letters are printed on Conqueror Laid 100gsm acid-free paper, which is designed to last a lifetime without yellowing or deteriorating.
Other questions
We want every Life Letters order to be everything you hoped for. If something isn't right please contact us and we'll make it right.
You can reach us via our contact page or by emailing hey@lifeletters.co